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Singapore hospitals display leadership in innovation at HIMSS-Elsevier Digital Healthcare Awards 2015

Zafirah Salim | Aug. 31, 2015
Singapore hospitals won awards for two out of the three categories, while China, Australia and India walked away with a single award for each category.

As part of HIMSS Asia Pacific Digital Healthcare week, HIMSS has partnered academic publishing company Elsevier to organise the third edition of the HIMSS-Elsevier Digital Healthcare Awards.

To be held in Singapore on September 7, 2015, this award ceremony aims to laud the best in class in Information and Communications (ICT) and Return On Investment (ROI) across the healthcare industry in the Asia Pacific region.

In line with this year's theme of Smart Healthcare, the winners were determined based on the smart healthcare technology used for the benefit of patient care and hospital care, and to recognise those that were going the extra mile to ensure that the newest technologies are implemented to offer their patients only the best.

The first category, Outstanding ICT Achievement Award, aims to recognise outstanding achievement in harnessing ICT to provide significant improvement to patient care and safety. Two winners bagged this award, namely Shanghai Children's Medical Centre in China for its Data Centre and Integration Platform; and Australia's St. Stephen Hospital, Uniting Care Health, for its eHealth Unite Project - Hervey Bay.

The second category, Outstanding ICT Innovation Award, seeks to recognise the most innovative, creative and "out-of-the-box" ICT solutions used to improve patient care and safety. KK Women's and Children's Hospital (KKH) and the Integrated Health Information Systems' (IHiS) Emergency Outpatient Pharmacy Automation System (OPAS) was one of the two winners under this category. The other winner in this category was India's Aarogyasri Healthcare Trust.

Developed by both KKH and IHiS, OPAS was implemented in March 2015 to enhance efficiency and patient safety. It automated almost all of bottling syrup medication and at least 90 percent of drugs packing, which led to increased productivity and patient satisfaction.

"The majority of our pediatric patients require bottled medication and given that our Emergency Pharmacy serves the busiest A&E in Singapore, we handle about 1,350 to 1,800 bottles of medication each day. For the benefit of our patients, my team and I tried to improve the process by automating this process. Automation has allowed us to fully focus on safety checks and provide more holistic patient care," said Irene Quay, Chief Pharmacist.

The final category, ROI Achievement Award, aims to showcase ROI and the substantial benefits and value derived from the use of health ICT. A local consortium of National University Hospital (NUH), Tan Tock Seng Hospital (TTSH), National Healthcare Group Pharmacy (NHGPh) and IHiS, was announced as the sole winner for this category for their OPAS.

With the implementation of this system, up to 90 percent of prescriptions are filled within 15 minutes. Following this, patients were noted to have a better care experience; and the increased patient engagement also raises staffs' job satisfaction levels, which ultimately translates to better service and value adds to patient care and experience.


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