Xclaim-series access points can be purchased from online retailers, from a limited number of value-added resellers (VARs), or directly from Ruckus. Ruckus expects some Internet service providers might also be interested in reselling the APs to their customers.
Tech support will be available through online forums, but Ruckus has no plans to offer telephone tech support. VARs would also provide limited tech support to their own customers. Ruckus offers two-year warranties on the indoor models and a one-year warranty on the outdoor AP.
How do you manage your small-business network today? Are you using consumer-class gear or something more robust? Do you handle your IT needs, do you have an IT person on staff, or do you have a contractor handle the job? Share your thoughts in the comments section, below.
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