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RPA proving its transformational value at Deutsche Bank

Stephanie Overby | Feb. 27, 2017
Robotic process automation has improved productivity and quality at Deutsche Bank. Robots are intended to augment the bank’s workforce, making employees happier and more efficient.

Mazboudi says RPA technology itself is proven; now is the time for IT leaders to figure out how best to deploy it. “The technology is real. You don’t have to spend too much time on experimentation,” he advises. “Find a valuable use case and pursue it.” But don’t expect RPA to solve everything, Mazboudi adds. “[CIOs should] use automation as another weapon in the arsenal along with tighter integration, better architecture, new workflow capabilities, upgraded or new software and outsourcing.”

 

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