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Product recall: Sony VAIO Fit 11A laptops plagued by faulty batteries

Elias Plastiras | April 16, 2014
The Australian Competition and Consumer Commission (ACCC) has issued a product safety recall for Sony's VAIO Fit Multi-Flip 11A hybrid laptop. The specific models in the recall are the SVF11N18CGP and SVF11N18CGS, and it concerns users who purchased these models between 1 March and 10 April 2014.

The Australian Competition and Consumer Commission (ACCC) has issued a product safety recall for Sony's VAIO Fit Multi-Flip 11A hybrid laptop. The specific models in the recall are the SVF11N18CGP and SVF11N18CGS, and it concerns users who purchased these models between 1 March and 10 April 2014.

The recall has been issued due to the possibility of the laptops' non-removable lithium-ion battery overheating, which can pose a threat of fire or hazard to users. The affected products were released in February and sold in New South Wales, Queensland, Victoria, and Western Australia, and at Sony Online and other Sony-branded outlets.

The ACCC note informs users of the specific laptops to stop using the product and unplug it from the wall. Those affected need to call the Sony Support Centre on 1300 13 7669.

A notice on Sony's Web site says that the company will also be identifying serial numbers of products that are affected and contacting customers directly, and that it's creating a program to either refund the purchase price of the unit, or offer a replacement at no charge.

More information on how to identify affected products is available from Sony's Web site.

It's not the only laptop to be affected by a product recall in recent times. Lenovo issued a battery-related recall earlier this month that affects some of its older ThinkPad models.

 

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