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Preparing for disaster: interview

AvantiKumar | Oct. 11, 2013
CommVault's Pete Chenoweth outlines some of the steps that Malaysian and Asian organisations need to have in place to minimise business disruption during disasters.

They will also see improved business continuity with integrated array-based replication, and will be able to seamlessly extend offsite disaster recovery with deep cloud storage integration. Businesses will not have to wait for a disaster to happen before they can test the reliability of our Simpana software, "Virtualize Me" enhancements leverage the virtual environment for rapid Disaster Recovery scenario testing with just one click. Also, our Single DASH technology efficiently and quickly replicates deduplicated backup copies to secondary sites of cloud infrastructure.  

What we do is very straightforward; we simplify data management for businesses at vastly lower costs than our competitors.

Which industries are you targeting for disaster recovery in Malaysia?

CommVault is planning to focus on the telecommunication, financial services and government and energy verticals in this region. 

The major telco providers are not only the most at risk from a physical infrastructure perspective following natural disasters, but they also represent one of the sectors that has the most to lose from substandard disaster preparedness across the board. 

For instance these types of organisations usually have the most numerous and remote operating locations, and hence the largest physical risk of disruption. In addition to this they face some of the highest legislative scrutiny because of the huge amounts of personal information they hold on their customers, and the calls being made. This means that a loss of Data records for activity during these post disaster scenarios could potentially cost the company and executives huge amounts of money or even criminal proceedings.

The financial services industry (FSI) has prescribed levels of disaster recovery in place. Strict regulations dictate the standard of disaster recovery and service level agreements expected, such as the minimum distance of secondary sites or specific recovery point and recovery time objectives.

The need for a rapid failover to a secondary site is not only driven by these strict regulations but also by the bottom-line. If a credit-card system fails, the financial institution stands to lose millions of ringgit every millisecond of an outage. One recent FSI example is the use of Simpana by Takaful Malaysia, which also helped them cut storage costs by 50 percent.

We believe every business, in any industry needs, to be prepared against the potential impact of application outages and data loss. Disaster recovery is among the most vital of IT operations for businesses that require the enterprise agility and availability to handle unplanned outages caused by anything from intrusions to unforeseen natural events. Additionally planned outages including scheduled updates, migrations or even merger and acquisition activity need to be considered.


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