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Patch expert wants Ballmer to get to the bottom of buggy Windows, Office updates

Gregg Keizer | Sept. 17, 2013
Susan Bradley calls string of flawed patches 'unacceptable;' Microsoft manager argues Office updates are 'very high' quality.

"I'm not paranoid enough to believe that this is Microsoft's way to showcase how it will be better in the cloud where they patch and deal with these issues. I'm not naive enough to believe that even once we all are in the cloud that we will suffer no patching issues.

"I feel that they are just managing a lot of different kinds of problems and patching [and] along with the faster cadence, there are just a lot more moving parts to keep track of these days ... and things are slipping through the cracks."

Microsoft's next regularly-scheduled security updates are to ship Oct. 8.


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