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NetSuite slapped with fraud lawsuit over 'aggressive' salesman's claims

Chris Kanaracus | May 19, 2014
NetSuite is facing a lawsuit from a skin care product retailer that alleges an overzealous salesman led them to buy a software system that utterly failed to meet its needs.

"There are many references [in the complaint] to what Netsuite personnel represented to SkinMedix, but it is not clear whether any of these representations were ever made in writing," said analyst Frank Scavo, managing partner of IT consulting firm Strativa, via email. "There is a lesson learned here for software buyers: if it isn't in the contract, it doesn't exist."

 

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