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NCS boosts Singapore healthcare with smart technology

Zafirah Salim | Nov. 28, 2014
Its healthcare solutions have empowered the industry to be more patient-centric to enhance care for the elderly, meet the growing needs of citizens, and manage rising medical costs.

Info-communication technology provider NCS extends its capabilities in Singapore healthcare sector with innovative technological solutions to provide better quality patient care services and efficient models of delivery.

According to NCS, it has supported the launch of its healthcare solutions for local renowned hospitals. Firstly, the Automated Pharmacy Dispensing system manages the medication picking, packing, labeling, assembling, verifying and dispensing workflow through integration with automated dispensing machines and scanning devices. The enhanced workflow not only improves patient waiting time but also increases efficiency and accuracy in medication dispensing process.

Additionally, NCS has also integrated the new Patient Flow Management system into hospital's patient administrative system with patient self-service capability. This has improved patient experiences during the hospital visits as patients can now get through their entire visit with just a single queue number and make a consolidated payment at the end of their visits.

"It is exciting to be involved in the ongoing work and transformation of Singapore healthcare services through smart technology," said Chan Kah Choon, Sales Director (Healthcare) of NCS. "Embracing the digital healthcare revolution will lead to seamless flow of information where every processes are connected and collaborated. We are honoured to be able to pioneer the way for more efficient and effective healthcare services for citizens from cradle to silver years."

Together with Integrated Health Information Systems (IHiS), NCS has also implemented several innovative solutions to improve the delivery of patient care services in hospitals.

In time to come, NCS said that Singaporeans can expect more proactive, responsive and integrated healthcare services such as Centralised Electronic Health Record System which integrates electronics medical records from different healthcare providers to provide a summary of the patient's medical history to ensure continuality treatment.

Other future initiatives include Medical Assets Tracking System and Medical Wearable, which is embedded with an asset manager application to track statuses and conditions of medical equipment and other assets, as well as wearable smart devices that allow patients to monitor vital signs round the clock and provide readings to the hospital's integrated medical records system.

Moving forward, NCS said that its Solutions for an Urbanised Future (SURF) will continue to pioneer more innovative information communication technologies (ICT) solutions to boost connectivity and collaboration for sustainable cities.


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