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Motorola Solutions and partners help healthcare providers improve work processes

Nurdianah Md Nur | Nov. 6, 2013
By using systems offered by healthcare IT providers on Motorola Solutions’ mobile computing devices, healthcare providers are able to improve operational efficiency, enhance patient care, and boost workforce productivity.

Healthcare providers today are continually aiming to improve operational efficiency, enhance patient care, and boost workforce productivity. As communication products are able to help achieve these goals, Motorola Solutions is working with its partners to provide the relevant solutions for healthcare providers.

Jitul Chanar, APAC enterprise solutions architect at Motorola Solutions Singapore, said the Motorola devices used by their healthcare customers are designed to enable the customers' employees to be more productive while being mobile. The devices include the 3 inch SB1 smart badge, the 4.3 inch MC40 handheld mobile computer, and the 7 inch ET1 enterprise tablet. Besides being pocketable and lightweight, these devices are rugged (with their screens being 30 percent thicker than consumer-grade devices and are waterproof) and offer scanning and imaging capabilities, added Chanar.

Data security is a major concern especially in the healthcare industry. All these Motorola devices thus contain security features such as a firewall, intrusion prevention, enforced authentication and data encryption.

Improving operational efficiency
Patient records in the past were all kept in physical copies, which made it tedious to search for specific information when needed. Understanding the need to digitise patient records, Singapore-based KenLab Pte Ltd helps local hospitals to convert physical patient records into electronic formats, which includes backfile and active conversions. KenLab does so by scanning and indexing physical patient records before uploading the electronic files into the hospital's existing back-end database using its in-house conversion system called FlexDoc.

Once the patient records have been digitised, healthcare employees with the access rights can quickly retrieve medical records from the hospital's database as needed. The system also allows the employee to filter out the documents (from a patient's digitised records) that are most relevant to their requirements.

Employees who need to access the specific medical records while they are on the move in the hospital can do so by accessing the system via the Motorola devices. An added benefit of doing so is that the information will be displayed in the right size as the electronic records have been optimised to fit the screen of the Motorola devices.

Enhancing patient care
Accuracy is important for nurses when it comes to administering the right medication and dosages to patients. Napier Healthcare - a healthcare IT service provider that is headquartered in Singapore - thus provides its Electronic Medication Administration Record System (eMAR) to enable nurses to quickly access relevant information.

With eMAR, nurses will be able to administer the right drug and dose for the correct patient at the right time. By using the Motorola ET1 enterprise tablet, nurses can scan the barcode on the patient's wristband to verify the patient's identity and view the patient's medical records. Records include the medication orders, as well as the patient's vitals, allergies, and lab results.


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