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Microsoft will surprise in 2015

Steven J. Vaughan-Nichols | Jan. 2, 2015
As the company seeks new ways to grow, it is likely to explore things once unthinkable for it.

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You may have noticed that I take a rather cynical view of Microsoft. But I think I am able to recognize when it does good things. As a matter of fact, I think the company made some smart moves in 2014, and it's going to benefit from them in 2015.

One of those smart moves was to try to move beyond the fiasco that was Windows 8. Yes, Microsoft took its own sweet time in realizing just what a moronic blunder Windows 8.x's Metro was, but it now is in the process of shoving that awkward interface into the background with Windows 10 (now in beta), bringing back the kind of windows, icon, menu and pointer (WIMP) interface that desktop users prefer.

True, the company needs to do much better in the quality assurance (QA) area. The blunders Microsoft has been making in Windows 10 are sort of understandable (it's still beta, after all). I still don't understand, though, how a change to Internet Explorer 11 can foul up an operating system update if, and only if, you have Office installed. No, what I find of much greater concern is an overall pattern of sloppy coding. An Exchange update that knocks out Outlook? Windows 7 patches that block other security patches? If Microsoft doesn't make QA job number one on the desktop in 2015, Windows 10 may yet prove a flop.

It just may be, however, that Microsoft wouldn't be that worried if Windows 10 didn't take off.

I'm serious.

Look at what else Microsoft has been up to in 2014. Midyear, it released a version of Office for the iPad that was newer than the one on its own Surface devices. It followed that up by starting to bring Office to Android tablets. I'm a beta tester for this, and guess what. It's not bad.

Of course, to fully make use of either one you'll need an Office 365 subscription.

But wouldn't that mean that Microsoft is turning from its old role as a purveyor of proprietary software into more of a service and cloud company? Yes, and I think that's exactly what it's up to.

This view is bolstered by taking a close look at Microsoft's most recent quarter. Its Devices and Consumer revenue increased by a respectable 47%, but its Commercial group revenue rose only by 10%. But when you peer more closely at the Commercial group, you see that revenue for cloud computing software and services like Office 365, Azure and Dynamics CRM exploded upward by 128%.

No one ever accused Microsoft of being blind to growth opportunities, and that's certainly what the cloud and related services look like to me.


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