IT buyers seem to be warming up to the concept of the Surface Pro 2, but Microsoft still has a long way to go, Mainelli said.
"Generally speaking, I think they're moving in the right direction in terms of the hardware and the software," he said.
Microsoft's hardware efforts are to drive innovation and design new product categories, Microsoft CEO Satya Nadella said at the event.
"We clearly are not interested in refrigerators and toasters," Nadella said, adding that Microsoft wants to build hardware that blends with its software and cloud services to give "mobile-first experiences."
The company wants to work with partners to push tablet adoption, Nadella said.
"We are not interested in competing with our OEMs on hardware," he said.
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