Ranganathan Jagannathan (Ranga), Vice President and Head of Aviation IT of Ramco Systems
When the Malaysia Airlines aircraft MH370 went 'mysteriously' missing a few months ago, a lot of questions came up regarding the tracking issue of aircrafts. At the same time, global carriers also stepped up checks and procedures to improve safety in response.
One of the key issues in airline safety is the problem of "rogue components"-parts within the aircraft which have either failed, are about to fail or could seriously cause other parts of the engine to fail, triggering a catastrophe.
Ramco Systems, a global leader in aviation IT systems, has received specific requests from major airlines to use advanced IT algorithms to detect these rogue components as preventive measures. Ranganathan Jagannathan (Ranga), Vice President and Head of Aviation IT of Ramco Systems, and his team have been approached by global carriers step up this search, while also solving a second major problem - human error.
We got in touch with Ranga who is based in Chennai, India, to find out more about these "rogue components" and Ramco's role in aircraft safety. Malaysian Airlines is one of Ramco's customers.
Malaysian Airlines is one of Ramco's clients. What was your first reaction when you heard about the disappearance of the MH370?
I was deeply shocked and saddened when I first heard about the disappearance. I wished for speedy recovery and safety of all on board and was closely tracking the search process, which unfortunately has not led to conclusive results, four months past the event.
The global aviation industry has grown to become a foundation of the global economy. Events such as September 11 and MH370 have led to heightened attention to various aspects surrounding air travel and related security and safety concerns. I sincerely hope that we soon get to know the complete background of the incident, putting to rest all the conspiracy theories and rumors that are going around and have a plan in place to avoid similar incidents from recurring.
How does Ramco's software help in securing aircrafts? How can technology eliminate human error from maintenance teams, allowing them to focus on checking aircraft on the tarmac for safety and no be stuck with administrative processes?
Ramco Aviation Suite has come up with the revolutionary concept of Work Spaces which has created a paradigm shift to enable the maintenance crew to spend more time on Aircraft rather than keying in data in the maintenance and engineering systems. Our Mobility and Smart Watch solutions enable mechanics on the tarmac to take up aircraft checks with real time information rendered on their wrist and palms. Our application has inbuilt controls and validations with logical process flows, which forces maintenance crews to follow best maintenance practices as prescribed by various authorities without compromising on time. A lot of initiatives have been taken by OEMs like Boeing & Airbus, as well as Regulatory authorities, to automate and reduce human error element in aircraft health monitoring and introduce intelligent maintenance procedures. Ramco has also been keeping abreast of these changing trends and incorporated technological upgrades, whether it is by way of tracking Loadable Software Airplane Parts or Advanced Reliability or Advanced Planning & Optimization, to improve safety and help with creating more secure environment. However, there are still elements of human factor that cannot be negated in totality, but with the right Decision Support Systems and Analytical Tools, one can take right calls with highest reliability.
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