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Malaysia's VADS ramps up telepresence service

AvantiKumar | Jan. 11, 2013
Telekom Malaysia's business outsourcing services arm signs with AT&T.

VADS and AT& T extend telepresence

Photo - John Slamecka, Vice President of Global Wholesale and Access Management of AT&T (on screen) who is based in London interacting with the signatories in Malaysia via TelePresence session before the signing ceremony between VADS and AT&T in Kuala Lumpur.


As a result of a new partnership with US based telco AT&T, Telekom Malaysia's business process outsourcing arm VADS is able to offer an enhanced managed telepresence service to connect to 80 countries.

VADS chief executive officer Ahmad Azhar Yahya said customers of VADS Managed TelePresence service will be able to conduct meetings using high-definition video and audio across multiple locations and so minimise travel cost and time.

"We are basically changing the way people communicate," said Ahmad Azhar. "People are moving from voice and text communication to video communication. There are many video communication services in the market but they may not fulfill greater business needs which include a fully immersive experience, reliability and security. With VADS TPX, we have enabled our customers to conduct business meetings with their counterparts in the region without them having to leave their respective offices."

"With this collaboration, we have expanded our reach to 80 countries worldwide, ensuring our customers have the same extensive access. Telepresence not only increases productivity, it accelerates the decision making process, reduces travel time and costs, which directly reduces our carbon footprint," he said.

Ahmad Azhar added that in 2011, VADS collaborated with Cisco to build the first Telepresence Exchange (VADS-TPX) in Malaysia in line with the Government's National Key Economic Areas (NKEAs) - Communications Content and Infrastructure; the initial phase emphasising on enhanced communications through telepresence and teleworking.  VADS-TPX core infrastructure resides in VADS Data Centre and runs on a highly secure and resilient network.

"We are delighted to be working with VADS to help transform business communications in Malaysia with Telepresence. Telepresence transforms the way business meetings are conducted around the world, reducing costs and improving productivity. It allows for more frequent meetings anytime, anywhere and with anyone you do business," said AT&T vice president of global wholesale and access management, John Slamecka.

The agreement was signed late December 2012 by Ahmad Azhar Yahya, chief executive officer of VADS and John Slamecka, vice president of global wholesale and access management of AT&T via a telepresence session. Also present to witness the signing was Dr Fadhlullah Suhaimi Abdul Malek, director, NKRA (RBI) & NKEA (CCI, Agriculture) from Pemandu.


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