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Malaysia's U Mobile ramps up East Coast presence

AvantiKumar | Sept. 27, 2013
U Mobile opens its second centre in the East Coast region of Malaysia with a new service centre, says acting CEO/COO Wong Heang Tuck.

Officiating U Mobile KB Branch modified 

Photo - (From left) Alex Tan; U Mobile's Director of Sales; Wong Heang Tuck, Acting Chief Executive Officer cum Chief Operating Officer of U Mobile; and Michael Mah (U Mobile's Head of Sales) each hitting a gong to signify the official opening of U Mobile's service centre in Kota Bharu.


U Mobile has followed up the opening of a Kuantan branch with a new service centre in the East Coast region of Malaysia to bring its products and services closer to consumers in the region, said the 3G operator.

During the opening ceremony, U Mobile acting chief executive officer cum chief operating officer Wong Heang Tuck said the second outlet, which is located in the heart of Kota Bharu, will serve as a touch point for customers to discover U Mobile's latest products and services, make bill payments and seek service assistance.

"Being a strong data service player in the local market, we are constantly exploring avenues and initiatives to bring affordable yet high quality Internet services to consumers; so that they can stay connected with their friends and family, surf the Internet and access their favourite multimedia content," said Wong.

"We are receiving overwhelming response to our UMI prepaid plan in the East Coast, and by broadening our footprint here," he said. "U Mobile is bringing more possibilities to our customers so that they can enjoy the benefits of our products and services."

"With the activation of the 3G RAN Sharing with Maxis late last year, we are now providing nationwide coverage and are certainly looking into opening up more outlets and touch-points to bring greater convenience and accessibility to our customers, especially in East Malaysia," said Wong.

He added that to celebrate the opening, U Mobile also conducted a special promotion to prepaid and broadband plan subscribers who signed up from 15 to 18 September 2013. Postpaid subscribers who signed up within the period were entitled to take part in a lucky draw, where they stood a chance to win brand new Samsung, HTC, Sony and Huawei smart devices. Broadband plan subscribers, on the other hand, had the chance to win brand new modems from the lucky draw.


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