Photo - (From left) Terry Chan, Technical Sales Director, Lambda Technologies; Jagan Narendran, Senior Vice President - APAC & Middle East, Aspect Software; Say Min Tan, Managing Director, Lambda Technologies; Bob Krakauer, Executive Vice President Chief Financial Officer, Aspect Software; and Chris Koziol, President and General Manager, Interaction Management Division, Aspect Software.
Customer interaction solutions firm Aspect Software's 2014 Partner of the Year Awards, held recently during in Miami, USA, and included Malaysia's Lambda Technologies as winner of the APAC region.
Aspect Software president and general manager of the company's Interaction Management Division, Chris Koziol announced winners from partners selected from each regional theatre- North America, APAC, Europe & Africa and Latin America - based on criteria that included commitment to customer satisfaction, generating sales growth, service excellence and capacities, new product adoption, solid financial payment performance and participation in beta testing and Aspect programmes.
"The commitment of all of our partners has been a vital part of maintaining and growing Aspect's reach and increasing our market leadership," said Koziol. "We value the dedication and value-added expertise they bring to our joint customers every single day but we also want to recognize those organizations that have excelled this past year in delivering financial growth and exceptional customer experiences. We recognize their accomplishments and express our appreciation for their achievements."
"We are pleased that Lambda Technologies has been selected among our strong partner ecosystem in the APAC region," said David Toh, Aspect country manager for Malaysia. Being one of our leading growth markets in this part of the world, Malaysia continues to achieve outstanding results all-round this year. We look forward to continuing our long-standing partnership with Lambda and deliver greater value-added services to our customers in Malaysia."
Lambda Technologies, which won the APAC region award, has been an Aspect partner in Malaysia since 2002, acting as a value-added reseller with a focus on Aspect Unified IP and Workforce Management.
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