Photo - Craig Baty, Chief Technology & Innovation Officer (Fujitsu Australia and New Zealand)
So far 2012 has been a very exciting year for the ICT industry throughout the region. The tripartite coalescence of the three big technology trends of mobility, high speed broadband and cloud has lead to a re-awakening of knowledge about how ICT can be used to create growth in businesses through innovation.
Within the last 12 months we have seen the understanding and benefits of cloud become more widely understood, justifying many of the earlier investments we have made in building our cloud technology. We established an ASEAN hub or cloud "Island" for the Fujitsu Global Cloud Platform, based in Singapore but accessible to all, and have now linked the Singapore cloud Island to an identical Island in Australia and also Japan, as well as UK, Germany and the US.
This gives Malaysian and ASEAN organisations access to global markets through the cloud and global companies access to the ASEAN market. We also established our IAAS for SAP offering and have signed up our first ASEAN customers.
Looking ahead to 2013, in terms of Fujitsu's business in Malaysia, we look forward to expanding our market share and achieving profitable growth... along the lines of 26-30 percent growth. We also expect growth from the region as a whole, as we rebalance our offering to be more services led, and leverage our Japanese headquarters capabilities even more across ASEAN. Fujitsu is already the largest ICT provider in Asia, and we expect to leverage this leadership position to grow our capabilities and market share across the region.
Recent forecasts from the Economist Intelligence Unit indicate that although GDP growth for Malaysia in 2012 was lower than 2011, we should see an upturn in 2013 - not back to the same levels as 2011, but better than 2012. With an overall trend of 5.5 percent GDP growth to 2016. Although not as large as many ASEAN countries this figure is still much larger than most other countries throughout the world, so that makes Malaysia a very attractive ICT market.
We also expect to see a return of Government-led infrastructure investment based on the Malaysian government's push towards achieving its vision of Malaysia becoming a knowledge-based, high-income society. The transformations put forth in the ETP and GTP should see an increase in contribution of the Digital Economy to Malaysia's GDP.
CIOs face disruptive technologies
CIOs in Malaysia and ASEAN in general, are now confronted with a significant number of disruptive technologies and trends. These include mobility, Bring your own device, security, sustainability, social media, big data explosion, to name a few. The perennial issue of very tight budgets is now seriously challenging the ability of CIOs to meet corporate ICT needs as well as drive innovation and growth. These conflicting demands are creating extreme stress on IT departments.
CIOs in Malaysia are not alone with these problems. The forward looking ones will change the way they view their role from that of technology controllers, to become technology enablers. Instead of seeing themselves as the owners of the technology arsenal and having a fortress mentality about IT, they should look to opening up their ICT provision to other methods. Cloud is the key to this dilemma.
By analysing existing and new business challenges in terms of what could be moved to the cloud (or not) CIOs can obtain the resources they need, without capital investment, and often reducing overall operating expenses. This in turn frees up resources and capital for investing in the development of new and innovative systems, or returning the savings for investment elsewhere in the company.
Another strategy related to this is the trend towards virtual desktop services. By completely reviewing the roles of each employee and then defining the technology that each of them needs according to their roles, companies can significantly reduce the expense of providing a PC or Desktop to each employee.
Many employees only require a screen connected to a cloud or centralised application server....in some case over 80 percent of a corporate PC fleet can be virtualised. This also decreases capital and opex expenses, increases control and security over devices, and enable greater flexibility for management of a mobile workforces, and BYOD devices.
This concludes part One of this feature article. The concluding part can be found by clicking here.
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