Efficient cloud-based solutions: The mobile revolution will continue to drive more devices and data consumption, demanding more energy efficient and secure data centres to support the overwhelming Internet traffic. Vendors who can provide efficient, secure and intelligent cloud-based solutions to Malaysian businesses will emerge as the most successful.
Dell Malaysia's three key senior executives offer their take on 2012:
Varinderjit Singh, managing director for consumer & commercial, Malaysia & Singapore, Dell:
As the trend of consumerisation of IT takes hold in business, IT departments will increasingly be challenged to ensure their users are compliant, secure and can be centrally managed - regardless of device or OS. As consumer-focused mobility devices enter enterprise environments, workplaces must evolve to meet the demands placed on IT security, productivity and employee satisfaction. We are addressing the transition across both segments, linking both the enterprise and consumer segments with our products, solutions and services.
Pang Yee Beng, managing director, Dell global business centre, Cyberjaya, executive director, advanced systems group, APJ CSMB, Dell:
Cloud continues to be a mainstay of Asian CIOs' agenda as customers are looking for ways to more effectively manage their IT systems and optimise business environments. Businesses are not questioning whether they will move to the cloud, but when and how as a way to keep up with rapid business innovation. Cloud services continue to see high adoption in Malaysia, with 91 percent of cloud users using software-as-a-service (SaaS) (Frost & Sullivan 2011).
Notwithstanding the current global economic uncertainty, a downturn is an opportunity to provide solutions that customers really want to reduce costs and be more efficient and competitive. We are growing the business, particularly solutions and services, with new global acquisitions and investments in intellectual property that are a strategic fit to our business.
Dato' Simon Wong, managing director, Dell Malaysia:
It is imperative that the nation creates a local talent pipeline that has the knowledge and skills that are industry- and market-relevant. There are a large number of unemployed ICT graduates who do not meet today's industry requirements, due to the lack of soft skills. Labour costs are also rising but the key priority for the country is to attract, train and retain quality human capital, particularly as demand in information technology, engineering and call centre sectors has increased as a result of Malaysia's economic growth (Kelly Services - Employment Outlook and Salary Guide 2011/12).
According to the World Economic Forum (WEF) Global Competitiveness Report 2011-2012, improving access to education in Malaysia remains a challenge, due to low enrollment rates of 69 percent and 36 percent for secondary and tertiary education, respectively. Thus, the allocation of RM50.2 billion [US$16 billion] in Budget 2012 for the education sector is a positive step that will hopefully be channelled towards developing the necessary foundation to produce a workforce that is ready to compete, with a mindset geared towards creativity and innovation.
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