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Malaysia 2015: PIKOM, MDeC, GE, Microsoft, Hitachi Sunway

AvantiKumar | Jan. 5, 2015
The first of a special interview series featuring insights from industry leaders, which include some of the key challenges and opportunities for Malaysia's ICT industry in 2015.

Masato Saito - Hitachi Sunway - modified 

Masato Saito, Chairman & Director of Malaysia-based rapidly-growing regional ICT services provider Hitachi Sunway Information Systems (pic), includes some of the opportunities in the region for locally grown concerns in his responses:

2014 has been a sterling year for the organisation as we experienced the business returns from Malaysian organisations investing to adopt some major ICT solutions to support their business competitiveness in this market. Some of the ICT solutions involved in the supporting of businesses are driven under the nexus of converging forces - big data, social, mobile and cloud.

Generally, Hitachi Sunway Information Systems (Hitachi Sunway) also saw rapidly growing business opportunities in ICT infrastructure building that are presented within the SEA emerging markets such as Vietnam, Cambodia, Indonesia, Myanmar and more - and this is in parallel with national developments across borders.
Hence, due to these developments, finding the ideal ICT partners and skilled ICT talents yet remain as the key challenges. ICT partners play a crucial role in today's successful ICT adoptions. This is especially true for many multinational companies which are eager to establish their footprints in these SEA markets. They are aggressively looking for ICT partners such as Hitachi Sunway that has an on-site presence in multiple ASEAN countries to support their regional expansion and operational ICT needs.

The talent gaps in ICT field continues to be apparent, as ICT providers seek to leverage transformational IT technologies such as cloud computing, mobile and analytics. Also many organisations are facing daunting challenges to find people with the right technical skills to fully harness the Big Data and other advanced technologies

Moving forward, the ICT sector will witness accelerated demands for data centre services as the Cloud Computing continue to drive ICT growth throughout SEA markets.

More financial institutions, government-linked companies (GLCs) and enterprises will be looking to outsource their business operations in order to further reduce cost and increase competitiveness with faster go-to-market strategies. For instance, organisations will seek alternative solutions such as Platform-as-a-Service (PaaS), managed services and secure cloud infrastructure solutions to outsource their data centre management and operations.

Due to accelerated demands for data centre services', System Integration (SI) will continue to play an increasing important role to help business organisations to integrate their ICT infrastructures.

In parallel, local data centre services providers will putting more efforts to modernise their data centres' operations; while continuously seeking to address their costs due to the general increased of electric tariffs.

For mid-markets, small and medium enterprises (SMEs), there will be faster uptake of Software-as-a-Service (SaaS), Compute-as-a-Service (CaaS) as these Cloud solutions that will enable them to be more agile in delivering their business values to customers.
As pervasive ICT become incorporated in our day-to-day lives, coupled with the proliferation of mobile devices, defence against cybercrimes, cyber-attacks and information leaking will rise again to be the focus topic next year as well as PDPA (Personal Data Protect Act) policy as security persists as the top yet common concern for all businesses.  

Overall, more local organisations will look to revamp their current technology infrastructures for better business ROIs, lowered cost of ownership, and simplified operations with Cloud solutions such as IaaS, PaaS and SaaS. Especially in Malaysia, the GST implementation is expected to further drive more adoptions of ICT solutions in 2015 as local businesses scramble to adhere to the new policy. 

In the next twelve months, we will focus on providing integrated and secure IT solutions including  state-of-the-art technology such as Cloud-based solutions - IaaS and PaaS for networking and security, multiple enterprise applications - spanning enterprise resource planning, customer relationship management, supply chain planning, financial consolidation, planning, budgeting and procurement solutions, and engineering solutions.

With the solid ICT offerings and a dedicated ICT service and delivery team, Hitachi Sunway aims to comprehensively support the multinationals, especially Japanese companies in this part of the world.

To continue fuelling the regional business growths, Hitachi Sunway is now in the second stage focusing on businesses in emerging markets including Indonesia, Vietnam, the Philippines and more, while retaining a steady business presence in Malaysia, Thailand and Singapore.


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