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LTA to help shorten waiting time for taxis in Singapore

Nurdianah Md Nur | Nov. 6, 2014
Real-time data collected from heat sensors and intelligent cameras at taxi stands will be analysed and used to channel unhired taxis to taxi stands with high demand.

Commuters in Singapore may soon enjoy a shorter waiting time for taxis with the Land Transport Authority's (LTA) Taxi Information System (TIS).

TIS will be rolled out to seven taxi stands during a year-long trial. The taxi stands include those at Harbourfront Centre, Hitachi Towers, Keck Seng Tower, Lucky Plaze, Ngee Ann City, OG People's Park and VivoCity.

The taxi stands will be fitted with heat sensors to detect commuters waiting in the taxi queue in real time, as well as intelligent camera technology to capture live images of the queue. Using these data, the TIS Management Server will compute the passenger waiting time before sharing it with taxi operators' call centres. The call centres can then broadcast the information to their drivers to channel unhired taxis to taxi stands with high demand.  

"With the TIS, taxi drivers can reduce empty cruising while commuters can also look forward to shorter taxi waiting times," said LTA in a press statement.

In the early stage of the trial, TIS will be configured to automatically alert taxi operators when there are 15 or more people in the queue and when the average waiting time exceeds 15 minutes. However, the algorithm will be calibrated as necessary, added LTA.

Real-time footage of the queue at the participating taxi stands will be available for viewing from or MyTransport.SG mobile app. The mobile app is currently available only for Android phones. 


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