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Line of business gains balance of power in ICT decision making: Logicalis

Brian Karlovsky | Dec. 8, 2014
CIOs attempt to deliver service-defined transformation of IT department.

They must also actively reduce the level of technology their teams maintain in house, and they must succeed where they have so far failed -- in refocusing the CIO role on strategic activities

Just 34 per cent of CIOs cite 'technical skills' as the top priority when recruiting IT staff -- the remaining two thirds instead look first at business skills like communication, service management and business analysis

While 65 per are prepared to pay more for business-orientated IT pros -- 25 per cent expect top pay 5-10 per cent more, and a further 22 per cent expect to pay between 10 per cent and 20 per cent more.

Almost half (47 per cent) want the majority (50 per cent or more) of their IT services to be provided or managed by external service providers, including cloud (IaaS/PaaS & SaaS).

Additionally, 84 per cent of CIOs indicated a desire to spend 50 per cent or more time on strategic initiatives - up from 74 per cent 12 months ago -- though a 55 per cent still currently spend 70 per cent of their time or more on low value, day to day tasks.

IDC associate vice persident, Chris Barnard, said the results confirmed major trends within the industry, with the shift to a new technology platform.

"With the IT function at the heart of business growth and innovation as we move to the Third Platform, it is clear that the CIO and IT organisation will have to adjust as business outcomes become the key metric of ICT projects," he said.

"Discussions need to move from being technology focussed towards supporting business goals by acting as a services broker or provider."


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