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Lessons on millennials and mobility

Divina Paredes | Aug. 7, 2014
What trends and practices are happening in education and banking that other industries will be facing when this new generation dominates the workforce in the not so distant future?

millennials

Today's business leaders are cognisant of the need to prepare the workplace for the next generation of staff who are adept at using collaborative and disruptive technologies. But ICT executives in the education and banking sector are already working with this group.

At a recent CIO roundtable, executives from these sectors talked about trends and practices they are facing while working with this group of 'millennials' and increasingly tech savvy users.

The discussion, held in conjunction with Samsung, provides insights on how this group is already transforming the education sector, and eventually, all industries as more and more of them enter the workforce.

Mobility transforms the sector

Tim Chaffe, University of Auckland: In education, mobile is hitting us hard. It's making our students immerse themselves in our environment and there's a ubiquity to IT -- and that comes with an expectation. In the past, people would have to stop and find the desktop computer, but now the mobile device can do what computers can do.

And that brings immense challenges to the infrastructure, to the way we deliver our applications, to our security and privacy, to our management, and almost the culture of the university, because there's an expectation that the digital environment is the same as the real environment. They're immersed in that environment.

Peter van Dyk, BEST Pacific Institute of Education: Mobility gives students the opportunity to access learning material in ways that they haven't been able to before, so a lot of the constraints on our students fall away as a result of mobility; and it means that they have better opportunities than they've ever had before to actually participate in the learning environment.

Mobility gives students the opportunity to access learning material in ways that they haven't been able to before, so a lot of the constraints on our students fall away as a result

Aubrey Christmas, Elim (Churches) Colleges: Mobility to me means flexibility, innovation, and ease. The environment that the next generation after us are functioning in clearly brings that to the forefront of our mind. It is a paradigm shift of how we see and do things.

Roger Wanless, AUT: We need to be anticipating future trends and seeing where we need to be spending the money to deliver the services that our students are going to be wanting over the next few years.

The distance learning numbers are surpassing the traditional classroom.

Owen Werner, Unitec: It's about working with our institution, as well in terms of our staff readiness to prepare for that new world. The students want to engage in a mobile space, so how are our people going to respond to that? Students are becoming much more capable, much more prepared than some of our staff in terms of engagement in those new channels, methods and ways of working.

 

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