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IT pros should pay attention to 'shadow IT,' Interop NY keynoters urge

Joab Jackson | Oct. 2, 2014
Interop New York speakers opened the conference with a provocative message: Instead of ignoring "shadow IT" in their organizations, IT pros should try to understand what they are failing to deliver that workers wind up taking care of themselves.

The sentiment was echoed by John Jeremiah, who is the mobile life-cycle product marketing lead of Hewlett-Packard. Consumerization is the new driver of enterprise IT, Jeremiah said.

Employees "wonder why it takes weeks and months and years" for new software systems to be put in place, Jeremiah said. "The expectations are incredibly high. Users want it all now."   

The typical IT response to this heightened demand is "to put up moats," Jeremiah said.

But part of the problem is IT. Too many enterprise applications are "built around the data" and "forget about people," Jeremiah said.

As part of the morning's keynotes, comedian Seth Meyers was brought in to add some levity and decried the pervasiveness of consumer technology. 

"It is surprising to see how many people are choosing not to watch me but to just look at me through your phones," Meyers said.


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