"Apple clearly has a blockbuster on its hands," said White.
Cook also claimed that 100 million devices -- iPhones, iPads and iPod Touches -- had been upgraded to iOS 6 since the Sept. 19 debut of that operating system.
That was four times the 25 million devices upgraded to iOS 5 in the first five days of its availability in early October 2011. "We believe this suggests reports of dissatisfaction with Apple's new Maps application will not be a deterrent to adoption [of iOS 6]," said Marshall.
Apple's dumping of Google Maps and replacing it with its own mapping and navigation technology has raised a ruckus among customers and many pundits, and prompted rivals to run television ads poking fun at the inaccuracy of Apple's Maps app.
As of early Monday, Apple's online store showed a "3-4 weeks" delay between ordering and shipping a new iPhone 5. One Computerworld staffer who ordered a 16GB Verizon iPhone 5 on Sept. 21, for example, was told that the smartphone would not arrive until Oct. 23-29. Another, who pre-ordered on Sept. 14 just hours after Apple ran out of stock, is to receive his 64GB AT&T iPhone 5 on Sept. 28.
White acknowledged the supply issues, but believes they will improve over time.
"There's always yield issues with a new product," said White, who called the display module the "gatekeeper" of supplies. "That and the labor to assemble these things," he said in an interview. "But [the shipping] delays will come down before the end of the year. They'll be back to one to two weeks, maybe to just one week by the end of the year."
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