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IBM to invest almost US$318 million in Malaysian global delivery centre

AvantiKumar | Nov. 14, 2011
Will create up to 3,000 new high skill jobs within six years: IBM Malaysia

Malaysian PM Dato' Sri Najib Tun Razak with IBM's Patt Cronin

PHOTO - Prime Minister of Malaysia Dato' Sri Najib Abdul Razak with Patt Cronin, general manager, Global Technology Delivery and Delivery Excellence, IBM Corporation on stage during the Economic Transformation Programme update and announcing IBM's investment in the Global Delivery Center in Malaysia.

Technology giant IBM is to invest RM1 billion (US$317,229 million ) in a new global delivery centre in Malaysia's Cyberjaya that is expected to create up to 3,000 new high skilled jobs within six years, it said.

The announcement on 10 November 2011 was witnessed by the Malaysian Prime Minister Dato' Sri Mohd. Najib Abdul Razak who said: "This centre is an outstanding example of a project that brings together economic development and highly skilled jobs in a way that can help transform our economy in the 21st century.

"IBM has been a supportive partner of Malaysia's efforts to build a competitive and modern shared services hub," added Najib. "While shared services centres are a valuable source of employment and income, they are also a source of less tangible but equally important benefits which includes the transfer of important skills and competencies to local knowledge workers as well as exposure to international best practices and standards."

IBM Malaysia managing director Ramanathan Sathiamutty said the Cyberjaya centre would provide competency based services, multilingual capabilitys and also be a Centre of Excellence (CoE) for software distribution and packaging.

"This marks a new chapter in our partnership, which began 50 years ago," said Sathiamutty. "With the addition of this centre, IBM has established 21 shared service centres in Malaysia. This announcement will boost Malaysia's reputation as a services hub while taking our cooperation to a new level."

We are happy to welcome the new IBM Global Delivery Centre in Cyberjaya," said government ICT agency Multimedia Development Corporation (MDeC) chief executive officer, Dato' Badlisham Ghazali. "This new investment by IBM puts Malaysia on the global map and brings thousands of higher-value and skilled jobs in the server systems operations, security services project management and end-user services.

"Through the initiatives of MSC Malaysia Cybercities and Cybercentres, companies are provided with the best and strategic physical location and knowledge resources to optimise operational cost and maximise profits," said Badlisham. "IBM is the type of high-growth global company that we want to attract, invest and grow in Malaysia with our globally competitive workforce, world-class business environment and excellent technology infrastructure."

He said MDeC would work closely with IBM to identify and place qualified candidates under MSC Malaysia K-Workers Development Initiatives (KDI) in the new Global Delivery Centre.


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