Justice says Chrome's greatest advantages are speed, flexibility and a vast number of extensions. End-users view this browser as a partner to Google Android and use the same Google Play store to search for add-ons. Since Google offers such a wide array of debugging tools, it is a favorite for developers, which in turns leads to more add-ons.
The main ding against Chrome for business users is that it plays right into Google's hand. "Chrome is a spooky product and we do not yet know the extent of the data it collects but we know this, it provides Google far more data than we want them to know," says Justice.
There's a growing sense with enterprise users that the Mozilla Firefox browser is falling out of favor. The market share of just under 8 percent has dipped below Chrome, at 13 percent (and growing). That's also well below the market dominance of IE at 34 percent (which is mainly due to how that browser is pre-installed with every Windows tablet, laptop, desktop, and phone).
Mozilla doesn't offer a business version of Firefox, although there is one called Extended Support Release that helps admins deploy an "official" version and track desktop deployments. Business users can take advantage of consumer-centric features like private browsing, but these features are also offered on IE and Chrome.
For business users, Justice says the key differentiator for Firefox is that it tends to be the most compatible with a variety of Web apps. (Mozilla did not respond to further requests for any progress on a business-centric version or business-oriented features.)
Unfortunately for Mozilla, Firefox seems to be losing steam. The company recently switched the default search engine from Google to Yahoo, a sure sign that the company is moving away from the Google umbrella (even though the company is located across the street for the tech giant in Mountain View, Calif.) "Firefox is declining in use and has had a series of missteps in product roadmap, performance and compatibility," says Justice.
Firefox might even be losing market share to Apple Safari, which is not even ranked by Net Applications. One reason Safari has started to gain momentum is due to the wide use of iPad and iPhone devices in the enterprise. While you can add the Chrome browser on iOS easily enough, many users stick to the one that's preinstalled, says Justice.
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