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How to fix iOS 7 glitches

Jonny Evans | Oct. 14, 2013
Whether it's iMessages that won't go through, a laggard keyboard or motion sickness from the new parallax effect, you might be hitting a bump or two. Here's how to get the new OS running more smoothly.

Apple's Maps launch became an iconic moment for the company: Poor Maps performance led to a public apology by Apple CEO Tim Cook and the firing of senior iOS executive, Scott Forstall.

The two iOS 7 updates already introduced suggest the company wants to avoid sinking under a sea of glitches.

Not everyone has been affected by glitches; for many users the upgrade has been trouble-free. For those who have had issues, we've assembled a few tips that should help most users deal with the most commonly reported problems.

To reset an iOS 7 device, go to Settings --> General --> Reset.

First steps
If your iOS system encounters performance glitches -- the OS seems slow, for instance -- there are three basic steps any user should try: Restart, Reset or Restore. (This is similar to what you'd do on a Windows PC or Mac after a major upgrade.) As always, it's good to have a recent backup of your data and apps so you can restore everything down the road if you need to.

A restart is simple: Switch your device off (hold down the power button until you get the red "slide to power off" bar, then swipe). After it powers down, hold the power switch until the device restarts. This can often fix minor problems with iOS 7 or a particular app.

To reset a device, go to Settings --> General --> Reset. You'll see six options. The first one, Reset All Settings, keeps all your media and other files intact -- though you'll need to re-enter some of your settings after taking this step.

The last option is more time consuming: Restore the device entirely. (For this you definitely want to have a recent backup, either to iCloud or to your computer using iTunes.) Connect your device to iTunes. You'll find the Restore option in the top pane within the Summary view. Restore basically takes your device back to its factory default condition. You can then restore you data and apps from the backup, or if you want to be meticulous, add back your apps and data piecemeal.

How to fix Messages
Symptom: When sending a message, users see the status bar get stuck before the message is sent; messages can take hours to go through or the message doesn't get sent at all. If this is you, try this fix:

Steps to reduce battery drain
Symptom: iOS 7 seems more power hungry than iOS 6. Here are a few specific tips that can help reduce battery drain.

  • Turn off the 3D parallax effect: Settings --> General --> Accessibility --> Reduce Motion.
  • Disable background app refresh for non-essential apps by going to Settings --> General --> Background App Refresh and toggling individual switches to off.
  • Disable Notifications from apps you don't need by going to Settings --> Notification Center and deselecting the apps you don't want sending notifications. To stop an app from sending notifications, tap Edit and look for the three-line icon that appears to the right of the app. Select the app icon with a tap, press down and you can shift it from one list to the other.
  • Turn off AirDrop: Toggle this to off using Control Center.


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