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How Square aims to bring Apple Pay into mom-and-pop shops

Caitlin McGarry, Leah Yamshon | July 1, 2015
Square could take Apple Pay mainstream by putting its new NFC reader in the small businesses you shop at most.

You can use Apple Pay at more than 700,000 retail locations across the U.S., but good luck trying to pay with your phone at your neighborhood coffee shop or favorite food truck. While national chains and big-box stores are working to upgrade their systems to accept contactless payments and chip-and-pin cards, small businesses have been much slower to join the mobile payment party.

When Cupertino took the wraps off Apple Pay last fall, some predicted that Apple would crush smaller mobile payment companies like Square. Now it's clear that Apple needs Square to reach the millions of independent shops that otherwise would sit out the switch to mobile payments. Square's new Apple Pay reader will do with contactless payments what its original reader did with traditional credit and debit cards: make it easy and cheap for small businesses to accept any way you want to pay and kill the phrase "cash only."

square reader transaction
SQUARE. For $49, Square's customers can upgrade to a new NFC reader that also supports chip cards.

How it works

Square partnered with popular San Francisco-based coffee chain Blue Bottle to test out the new reader in the days following its unveiling at Apple's Worldwide Developers Conference, so we ventured down to the coffee shop's Market Square location to see if it's as easy to use Apple Pay with Square as it is in other settings.

The verdict: It's a cinch to use, because the new reader works just as seamlessly as standard NFC terminals. When the sales associate is finished ringing you up, a green light will flash on the reader, which indicates that it's ready to accept your payment. You'll then just tap your Apple Watch or iPhone on the coaster-shaped reader, and you're all set.

The one caveat with this reader is its nondescript look: It's a small, flat, white box that isn't actually attached to the iPad-based Square register system. It's very convenient for shop owners who already use Square's registers, because they don't have to replace their whole register system, but it might not be the most intuitive for customers. The one at Blue Bottle was mounted to the counter, and you probably won't notice it unless you're looking to use Apple Pay.

The Blue Bottle baristas mentioned that they've seen a lot of interest from iPhone users, and once they point it out their customers have no trouble checking out. During our test, we saw least five people purchase coffee with Apple Pay over the course of an hour, and none of them had to ask where the reader was. A Square spokesperson said it's up to the individual store to let customers know what their payment options are.

 

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