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How IT should prep for iOS 8

Ryan Faas | Sept. 18, 2014
Although Apple has incrementally improved business and enterprise functions with every iOS release, three releases were particularly significant for business users and the IT professionals that support them: iOS 2 (called iPhone OS 2 at the time), which introduced support for Exchange ActiveSync and configuration profiles; iOS 4, which introduced Apple's mobile management and app encryption APIs and helped launch the MDM/EMM industry; and last year's iOS 7, which ratcheted up enterprise security and management capabilities.

Additional content filtering capabilities are also available that are primarily of interest to K-12 schools looking to comply with filtering laws in various states or school districts.

Communicating policies to users

Although there are big policy concerns around these features, simply updating or drafting new policies and employing available technical safeguards is only half the job. iOS users need to understand these policies and they need to understand the technical limitations placed on IT to implement them. This is critical to assuring employee trust in using personal (or even company-provided) devices running iOS 8.

Taking into account all of the changes in iOS 8 does no good unless users are told what they should do, and why. So make sure you know what iOS 8 offers, use those features to protect your data (and users), and make sure you tell device owners what you're doing and why, and what they can do to keep data safe. iOS 8 puts new tools in your hands; use them.


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