Nowadays employees have better access to technology at home compared to their work place. Hence, a mobile tool with easy-to-access and low-cost features will have a strong impact to support HR service delivery. The increased acceptance of BYOD (Bring Your Own Device) policy will be an additional accelerator to the importance of mobile as employees and managers consider access to state-of-the art and mobile hardware. In view of this, HR will need to align with IT department to balance up the benefits and risks of BYOD policy.
The rise of mobile puts HR in a unique position - there is an opportunity to not only report on data, but also to collect it, based on geographical location information. Where employees are, what they are doing, who they are with? Businesses will need to be very careful about understanding what data they have access to and how they use it.
4. Social Means Business
Forward-thinking companies are beginning to apply social concepts to HR processes. The most typical one would be for recruitment and performance management and it's expandable up to enabling enterprise-wide collaboration. For instance, social technologies allow real-time performance management process, beyond the traditional manager-employee interaction which was common in the past. In 2013, HR will experience a social transformation from both cultural and technological perspective.
The aim of most of new social business tools is to improve communication, collaboration and workforce performance. Currently, there is a renewed focus on talent management and worker productivity and we expect more companies to look at how can help advance these objectives.
5. Globalisation, With a Twist
The rise of Chinese companies is something to monitor carefully in 2013. Successful companies have started to venture into other country's market. This is a trend that can only continue and we expect to see Chinese businesses becoming one of the major forces across the globe.
As these businesses begin to emerge and expand, HR will play a critical role within their organisations. These businesses will turn to partners that can provide scale, consistency and a global reach. They will look to outsource this technology and expertise to partners they can have confidence in. This allows business leaders to concentrate on expansion strategy and agility. In general, we expect the rise of global leaders from countries such as Brazil, China, Turkey and Russia. These emerging global champions will need to pay a closer attention to the "people" aspect for their global aspirations, ranging from the branding up to global payroll regulations.
6. Compliance Matters
The passing of Sarbanes-Oxley Act makes proper financial reporting crucial for businesses. This act requires companies to have annual confirmation that the internal control over its financial reporting are effective, accurate and transparent.
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