Good Technology has launched a new tool which allows organisations to evaluate the key drivers of their mobile cost of ownership, benchmark themselves against peers and identify areas for improvement.
The Mobile Cost of Ownership (MCO) Analyser allows businesses to reduce the cost of mobility deployments by addressing device, carrier, labor and infrastructure costs.
It also provides each organisation with a custom blueprint for lowering their overall costs. Good Technology chief mobility evangelist, Brian Reed, said cost containment was a hot topic.
"Attempts to limit mobile costs have led organisations to adopt policies such as BYOD," he said.
"But many organisations find that BYOD doesn't save them what they expected.
"And that's because approximately 40 percent of all mobile costs relate to support and operations rather than device costs. By failing to identify and optimise key mobile cost drivers, they are effectively wasting money." According to a company statement, the new MCO analyser complements Good's substantial investment in capabilities to enable organisations to control their mobile costs, including Mobile Service Management (MSM).
MSM monitors mobile transactions end-to-end to optimise the performance of the mobile infrastructure and to troubleshoot mobile issues faster — reducing support and operating costs for the business and making the mobile experience faster and easier for every employee.
IT departments can also manage multiple platforms and mobile operating systems through a single console, enabling them to gain increased operational efficiencies and lower help desk costs. Reed said an organisation with 1,000 mobilised employees with an average cost structure could save over half a million dollars annually with MSM.
"At the same time, they can ensure a smooth user experience and a consistent, resilient quality of service," he said.
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