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Gartner: Be wary of nascent managed mobility services

Ellen Messmer | Sept. 12, 2013
Gartner report cautions MMS still in early stage, with questions around MMS providers and global support.

Ford Motor Co., for example,  is among dozens of companies that use MOBI as an MSSP provider, Black says. MOBI's approach is somewhat akin to the software-as-service model of managed services, and MOBI integrates with several of the mobile-device management (MDM) software vendors, including AirWatch, MobileIron and Enterproid. MOBI sometimes has a direct link with the corporate human resources department to be informed when employees begin or end their jobs at the company. "If the employee is terminated, we shut the device off," Black adds.

The MOBI Portal can manage a BYOD device but the employee is typically seen as more "personally-liable" for it, he notes. He notes BYOD raises many kinds of policy questions that the company has to address in its mobile policy.

Gartner says in terms of its analysis of the capabilities of MMS providers, Gartner's approach considers six categories of technical and financial management, including how well a MMS can handle security and content management, especially authentication encryption and containerization that would be based on rules-based policies relating to access and use of corporate resources.


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