Photo - Dato' Seri George Chang, Vice President for Southeast Asia & Hong Kong, Fortinet.
Network security specialist Fortinet has announced it has set up a post-sales support infrastructure to serve users of AscenLink's link load balancing products in Malaysia.
This move follows the recent acquisition of the products and will also help to serve new customers in Malaysia, said Fortinet's vice president for Southeast Asia & Hong Kong, Dato' Seri George Chang.
"We are delighted that Fortinet’s FortiCare support for Ascenlink users has been fully set up," said Chang. "We look forward to providing our Malaysian customers with the same high standards of services associated with the rest of our Fortinet solutions, and allowing them to benefit from industry-leading security and networking solutions to take their business to the next level."
He said that existing users of AscenLink are advised to contact their local Fortinet distributors and resellers to register their products and sign up for FortiCare support services, which will be brought online this month.
These Fortinet partners will also be the contact points for purchase of AscenLink products, said Chang, adding that data centres and branch offices' demand for high performance and security would be well served by AscenLink's link load balancing technologies, "which is a mature solution with link tunneling, QoS [quality of service] and other WAN-focused features, and complements Fortinet's solutions and platform offerings for branch, enterprise and data center environments."
He said that in October 2013 Fortinet introduced a new line of products under the Fortinet name 'Fortinet AscenLink,' as part of Fortinet's application delivery network (ADN) solution suite, which includes the FortiADC and FortiBalancer application delivery controllers and the FortiDirector global server load balancing service.
AscenLink is an edge server appliance deployed on the border between enterprise intranets (LANs) and the Internet (WAN). It merges multiple WAN links into virtual pipes to deliver bandwidth aggregation and WAN fault tolerance for faster and more reliable application delivery. Fortinet offers three models - the AscenLink 700, 5000 and 6000 - each with different bandwidth licensing options to deliver speeds up to 3 Gbps [Gigabits per second].
Sign up for CIO Asia eNewsletters.