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Forrester Research calls mobile-device management 'heavy-handed approach'

Ellen Messmer | April 1, 2013
Forrester Research predicts that with the "bring your own device" (BYOD) trend expected to increasingly include laptops in addition to smartphones and tablets, the approach to managing those devices is in for some big changes.

The privacy implications of mobile devices are accelerating in a dark way. Forrester says the "creepy factor" for end users of mobile devices is growing as it's become possible to collect massive amounts of data via consumer apps that can share it with third parties for advertising and data-mining services.

"If we're not careful, the number of devices and sensors around us could soon bring about user activity monitoring 24x7 -- something akin to an Orwellian world," the report warns. "The privacy regulatory landscape is not expected to change drastically in 2013, and the increased business pressure to collect mobile data, coupled with the lack of industry standards and regulatory controls, suggests the risk of abuse is high." Forrester says the full implications of what's been unleashed simply aren't yet fully grasped.


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