Oracle provides a core financial system and at present a bespoke SNCF reservation system sits behind every booking. In a further reflection of Eurostar's consortium past, a British Rail roster system is still in use for staff management.
Speed and agility
As Lemaire brings in systems more suited to the size and business of Eurostar, he hopes the organisation will become flexible and agile.
"Because we are small we are capable of going much faster than others in the rail industry. I want to use the fact that we are a small company to keep fresh.
"What takes us two years would take SNCF a decade," he says, making an observation that could well be the golden ticket for Eurostar and the reason for the delays experienced by major national operators looking to compete.
Looking ahead, Lemaire expects a cloud implementation to follow the current virtualisation programme, consolidating the servers into one datacentre.
"For a business of our size, the cloud is a no-brainer," he says.
Lemaire has rail running through his veins, and says he has done since his youth, but like the CIOs of ticketing firm Thetrainline.com and IT leaders at his rivals in the low-cost airline sector, Lemaire has that same enthusiasm for how technology can improve the process and the rail experience. It is people like this that are stoking the fires of the rail revolution currently taking place.
Sign up for CIO Asia eNewsletters.