Epicor Software Corporation has appointed CyberM Information Technology Limited (CyberM) to resell its retail technology solutions and provide in-country implementation and support services within the Asia Pacific (APAC) region.
Based on the agreement, CyberM will provide sales, services and support to assist local retailers and meet globalisation requirements of multinational retailers looking to expand into APAC.
CyberM has already demonstrated its proven expertise as an Epicor partner in the APAC market. The company is certified to resell and provide services and support for the next-generation Epicor enterprise resource planning (ERP) platform.
Since early 1990s, CyberM has served over 300 retailers in Asia including Amway, Kodak, SaSa and other listed Hong Kong companies, with implementation and support services covering countries in various time zones and local languages including: China, Hong Kong, Taiwan, Macau, Singapore, Malaysia, and the UAE.
The partnership is part of Epicor's multi-year strategic plan to grow its retail technology market share and boost its presence in APAC, Latin America, Europe, Middle East and Africa (EMEA).
"The partnership capitalises on the unique strengths of each entity; Epicor brings the power of its retail offerings to a retail technology solutions provider in the Asia Pacific region; CyberM complements this by bringing the benefits of its strong local presence and long-term relationships with retailers in Asia to Epicor," said Ian Rawlins, vice president of marketing and business development, retail software for Epicor.
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