"With a strong push from the end user to support multiple devices on the corporate network, businesses are still mandating strong ROI models before making any significant new investments in unified communications," Weddepohl said.
Security incidents were a common occurrence in 2012, though the surprising thing for Ha was the lack of basic security controls and incident response process.
When an incident occurred, the impact was far more severe and less well managed than they could have been, and this was due to some organisations not having a well-defined incident response process.
"To provide some awareness of this, we have focused our recent Live Hacking road show on these back to basic' aspects and have been promoting the need for visibility and incident response in recent messaging," he said.
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