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Dell support tool put PCs at risk of malware infection

Lucian Constantin | March 25, 2015
Weak authentication in Dell's System Detect utility could have enabled drive-by malware attacks.

"However I must stress that this is not verified as the source code is obscured, and they have improved the security of other parts of the program so it may be that this check is not important any more," he clarified via email Tuesday.

A Dell spokesman said Tuesday the flaw has been fixed.

Even with the flaw now patched, the fact that it existed in the first place may make some users anxious. Suspicions of hardware and software companies helping governments spy on users have intensified over the past two years, partially fueled by revelations of widespread surveillance disclosed by former U.S. National Security Agency contractor Edward Snowden.

"We have not, and do not, work with any government to compromise our products or make them potentially vulnerable to exploit," the Dell spokesman said via email. "This includes alleged creation of 'software implants' or so-called 'backdoors'."


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