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Death in China prompts Apple to offer iPhone charger disposal and discount

Gregg Keizer | Aug. 7, 2013
After Chinese woman's electrocution, Apple launches program to collect counterfeit power adapters

Industry analysts agreed to some extent. "The situation in China is largely due to the economic conditions, but not completely," said Van Baker of Gartner in an interview last month. Baker also cited increased competition from lower-priced Android smartphones and tablets for Apple's sales problems.

And Apple has had ongoing public relations problems in China, most recently charges last month of labor abuses by one of its primary suppliers. This spring, state-backed media accused the American company of providing Chinese customers sub-standard iPhone warranty services. In April, CEO Tim Cook publicly apologized — a very rare move by Apple — for the policies and said that the company would change them to meet local demands.

The USB Power Adapter Takeback Program is not limited to China; it is available to all Apple's customers.

 

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