Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

Danamon Bank’s new mobile app to boost its e-channel transactions

Nurdianah Md Nur | Nov. 21, 2014
The app enables customers to conduct core banking transactions and transfer funds via Facebook, as well as features an Augmented Reality function.

Bank Danamon

Danamon Bank, an Indonesian financial institution, launched its first mobile banking application called D-Mobile on 17 November 2014. 

Michellina Triwardhan, Danamon bank's consumer banking director, said the app will improve the bank's e-channel division, therefore contributing to its long-term goal of becoming one of Indonesia's top players in Internet transaction banking, according to Indonesia's newspaper Jakarta Post.

Developed by Singapore-based mobile solutions firm Tagit, the mobile banking app enables customers to conduct core banking transactions such as account information queries, fund transfers and bill payments.

It also features Sosmed D-Cash, which allows customers to transfer funds to their Facebook friends, even if the recipients are non-Danamon customers. However, customers are limited to three transactions per day and each transaction must not exceed IDR 500,000 (US$40.99), said Triwardhan. She added that each transaction will be charged regular fees similar to other e-banking services too.

To retrieve the funds, the receiver will have to visit an automated teller machine (ATM) and perform a series of security measures, including tokens and pass codes, before obtaining approval.

Since the recipient does not need to be a Danamon customer, Sosmed D-cash is aimed at bridging the gap between banked and unbanked populations, according to Tagit's press release on 19 November 2014.

D-Mobile will also feature an Augmented Reality function. With this function, users are able to use their phone camera to scan for the nearest Danamon ATM and branch, as well as Danamon promotional offers within the vicinity. 

D-Mobile is now available for download in the Apple store, Google Play Store and BB World. Triwardhan expects at least 150,000 existing customers to download the application by the end of next year and that each customer will use it an average of twice per month.  


Sign up for CIO Asia eNewsletters.