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Cochlear refines digital roadmap

Shahida Sweeney | March 2, 2015
Australian hearing implant company, Cochlear, is refining its digital roadmap with investments in enterprise content management (ECM) system across core lines of business.

Information on the move

Cochlear's digital information repository is being hosted at two data centres in Sydney and Orange. There is point-to-point connectivity with global offices. The data can be sourced from desktops or mobile devices, in a highly secure environment.

The company is investing in dedicated security. "We're governed by stringent regulation, and deal in sensitive patient information," said Cotterell.

"Digital has a reputation for being less secure. We remain mindful of security in a connected environment."

OpenText's global CMO, Adam Howatson, noted there are 3 billion internet users worldwide. "There're profound changes in how information is managed. This demand is powered by digital content."

In five to 10 years, the information terrain will be unrecognisable, noted Howatson. "The challenge is going digital — but, also acknowledging needs across highly-regulated sectors."

OpenText has a customer base of 100,000 globally, including Fortune 500 companies. The company's footprint encompasses highly-regulated vertical sectors, including government, healthcare, finance, energy and utilities, automotive, and telecoms.


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