PHOTO - (from left) Cisco's chief technology officer for Borderless Networks in Asia Pacific and Japan Mark Krischer; managing director for Malaysia Yuri Wahab; and regional director for Collaboration & Virtualisation technology in APAC & Japan Peter Bocquet discussing key trends signalling the arrival of the post-PC era.
The proliferation of smartphones and tablets means that companies such as those in the banking and manufacturing sectors in Malaysia are looking for solutions to help them manage such devices, according to technology solutions firm Cisco Malaysia.
Cisco Malaysia managing director Yuri Wahab said consumer devices as well as cloud applications are driving opportunities for solutions in a new era.
"The post-PC era, where smartphones, tablets and other mobile computing devices are proliferating at the expense of desktop PCs, is here," said Wahab. "It is changing the way we do business. Organisations and employees demand the ability to work anywhere, anytime and on any device. This presents a continued opportunity for Cisco as we have been observing interest in the enabling solutions among Malaysian banks and manufacturing companies."
He said that a recent Cisco report showed that 'there are more than 13 billion devices connected to the internet globally, while one in every three employees uses at least three devices to connect to the company network.'
"Analysts are predicting that global PC sales will see a decline this year," said Wahab. "In fact, Gartner reported that tablet sales are expected to hit 118.9 million units in 2012, up 98 percent from 2011."
"Similarly in Malaysia, there has been an increasing adoption of smart devices and cloud applications that signals the arrival of the post-PC era," he said.
"Malaysia currently remains Southeast Asia's biggest tablet computer market, raking in US$374 million sales in 2011." he said. "Smartphone penetration rate stood at 27 percent in the first quarter of 2011. In a recent survey, 34 percent of organisations in Malaysia stated that cloud computing is their number one priority in the fiscal year with one-third them already using some form of cloud computing."
"We are encouraged by these indications, which lead businesses to seek innovative solutions and stimulate a new wave of local ICT investments," said Wahab. "As employees bring their own devices to workplace, companies need to find a balance between flexibility and control to provide an uncompromised workspace where business can remain productive and cost-effective."
Banks want to transform operations
"Retail banks today are looking to transform their branches and operations in order to improve customer service, integrate applications and data, maximise employee productivity, reduce cost and increase agility," said Wahab. "On the other hand, manufacturers need technologies to support the communication and connectivity required for them to improve operational efficiency and stay competitive as manufacturing continues to become more global."
He said that to meet the evolving business requirement in the post-PC era, Cisco would build a business and work environment that was mobile, social, visual and virtual. "Cisco combines its borderless network, collaboration (unified communications, WebEx and telepresence), video and virtualisation technologies to transform the way businesses connect, communicate and collaborate in the post-PC era."
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