It's no fluke that those two CIOs I mentioned at the start of this piece that did care for project management were highly successful, well respected figures internal and external to their organisation and went on to bigger and better things because they saw that customer satisfaction could only be achieved by great people. That applies to your projects in the same way as every other service you provide.
Here are three things you should ask yourself:
- Are my project managers role models for aspiring leaders?
- Are my customers satisfied with the project management service I provide?
- Is my project management culture one to be envied?
If your answer to any of those questions is no, then you need to act quickly and not become another project failure statistic.
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