What sort of customisations did you need to make to the Aruba solution?
Aruba provides an array of useful features, so there was limited need to further customise the solution. In fact, some features may be redundant in our environment. One example is ONGuard, which performs advanced endpoint posture assessments on operating systems to ensure compliance is met before devices connect. As a university, we do not necessarily need this level of security but we still deployed it.
What would you advise those organisations contemplating a similar move?
The solution must provide a win-win situation for the end-user and client as well as the wireless administrator. For the end-user, the system should be easy to use and not require too many procedures. For the wireless administrator, the solution must not sacrifice Internet security.
Since the university moved to a complete BYOD concept in March this year with the deployment of Aruba's solutions, students and academic staff have been enjoying a more high-tech learning and teaching environment. Aruba ClearPass not only simplified network authentication and kept staff and students 'always on', it also broadened the range of teaching possibilities.
What's your next move?
Both students and staff have benefited from the better Internet environment at IIUM to further take advantage of the e-learning system we implemented five years ago. We will therefore be deploying the Aruba ClearPass to the rest of our campuses first. This will take another year or so. We will then look into utilising other features that are relevant to the university.
Photo - Albert Tay, ASEAN General Manager, Aruba Networks.
Why did IIUM opt for your solution?
IIUM first implemented the Aruba Mobility solution in 2006 and has enjoyed a stable platform, which served the campus multi-media applications well for past years. Hence, implementing Aruba ClearPass solution over a trusted Aruba network was an easy decision for IIUM. The solution provides automatic provisioning functions to connect mobile devices into the network securely without additional engineering resource from IIUM during deployment. ClearPass also provided flexibility for IIUM to deploy different features in phases:
1. ClearPass Policy Manager: Upgrade to a high performance AAA server.
2. ClearPass Profiling: Devices are automatically profiled, based on the device type, redirected to Onboard Portal.
3. ClearPass Onboarding: Automatic configure network settings
4. ClearPass ONGuard: Granular Posture rules
5. ClearPass Guest Access: Self-provisioning guest access
In addition, other BYOD solutions may only address a part of the BYOD requirement: Mobile Device Management, Application Management or Network Management. The Aruba ClearPass solution is the only solution that integrates every aspect of BYOD - network access control (NAC), mobile device management (MDM) and mobile application management (MAM) - into a single platform.
With a simplified solution, the implementation and maintenance costs is naturally lower than having a multitude of loosely integrated point-products which can lead to more complexity and compromised security controls.
How has Aruba been supporting other organisations in this region?
Aruba Mobility solution has proved reliable in more than 20,000 customer implementations worldwide over the last 10 years. Aruba solution is application aware and the network has the ability to optimise the performance for different media types such as Voice, Video and Data while including multi-layer security.
Aruba established its Southeast Asia operation in Singapore in 2005. Since then, we have added in-country operation in Malaysia, Thailand and Indonesia. As our customer base expands, we continue to increase our investment in each country. We are also growing our presence in Philippines and Vietnam.
We have built up a customer base of more than 1,000 organisations across vertical market segments including government, healthcare, education, hospitality, manufacturing and general enterprises.
Actually, one of Aruba's key strengths in this region is in the hospitality industry. Hotels are often required to meet the growing demands for high-speed and secured wireless Internet access from both guests and employees. Among the recent examples of hotels that have benefited from Aruba's solutions are Mandarin Oriental and InterContinental Singapore.
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