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BYOD: 74% Malaysians say their IT depts do not support them properly

AvantiKumar | March 4, 2013
According to VMware's second global consumer study, Malaysians are in the forefront of technological mobility with 85% bringing their personal devices to work.

Laurence Si - VMware Malaysia modified

Photo - Laurence Si, Country Manager, VMware Malaysia.

According to virtualisation and cloud solutions firm VMware's second regional annual consumer survey, Malaysians are in the forefront of the bring-your-own-device (BYOD) wave with 85 percent bringing their own devices to work but 74 percent said their IT departments do not provide sufficient support.

VMware Malaysia country manager unveiled findings from VMware New Way of Life 2013 study, which showed 66 percent of Malaysians preferred to work for companies that allow "technological freedom."

Si said much of the study underlined the need for organisations to change their IT policies or to risk reduced productivity. "The annual VMware 'New Way' study in 2013 focuses on the changing consumer technology lifestyle and the expectations that the younger generation bring when they enter the workforce. The results present a strong call to action for companies to adopt a more open technology policy and enable flexible - yet secure and compliant - policies that enhance employee productivity and job satisfaction." 

"BYOD is now mainstream and the rate of adoption has been speeding up with each new device," he said. "The iPad, for example, was released in 2010 and has helped to hasten the post-PC era."

Si said the 2013 cycle showed positive trends across most areas on the 2012 study. "The sentiments identify a strong link between IT freedom and job satisfaction. In fact, nearly seven in 10 respondents (69 percent) in Malaysia deem their employer to be more progressive and dynamic when allowed to use their choice of Web-based/customised software applications to do their work."

"Consequently, 64 percent now expect corporate IT to provide fast network access anytime, anywhere; and nearly half of respondents (48 percent) say they desire guidance on how to integrate their personal computing devices into the corporate IT environment," he said.

Commissioned by VMware and conducted by Acorn Research, the New Way of Work Study surveyed more than 2,100 people in Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Indonesia and Philippines, and included 150 responses from Malaysia.

 'The New Way'

Si said 76 percent of Malaysian employees who are given their choice of technology at work said they are faster to respond to change, and more productive even when outside of the office (75 percent), and more efficient (71 percent).

"However, 92 percent of Malaysian respondents are restricted from connecting their personal portable device to their corporate network. This in turn leads end users to find their own workarounds (68 percent), or turn to Google for answers (64 percent) on how to use their personal devices for work." he said.

"I speak to CIOs and IT decision makers daily who say managing the challenges that arise from the influx of personal computing devices into the workplace can no longer be neglected," said Si.

"That is why VMware is delivering cloud solutions that can empower organisations and IT to meet end-user demands in this new way of life," he said, adding that VMware has also today unveiled the VMware Horizon suite, designed to be a full platform for workforce mobility. 

Demonstrated by VMware Malaysia's senior systems engineer, channels, Raymond Lau Kok Beng, the suite, comprises VMware Horizon Workspace, VMware Horizon View and VMware Horizon Mirage. "The solution is a unified portal, operating through any Web browser, allowing access and management of files, applications and computers across the organisation, regardless of location or device type."


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