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Bugs & Fixes: A roundup of Mavericks troubleshooting tips

Ted Landau | Nov. 4, 2013
Apple has released its latest OS update, OS X 10.9 Mavericks. While it is a stable release, it's not bug-free. We round up the problems that have been picked up by the Apple news media.


Apple's latest operating system update, OS X 10.9 Mavericks, is out. If you own a Mac that supports the OS update, you should get it. Now. You certainly can't beat the price: free!

While Mavericks is a stable release, it's not bug-free. This shouldn't surprise anyone. No operating system can ever make that claim. If you search Apple Support Communties, you'll find a typical assortment of "1.0" problems. Most are minor and affect only a very small subset of OS X users (sometimes just the one person posting the report). A few items appear more serious or affect a wider range of users. These have often been picked up by the Apple news media. In a few cases, reported problems are not really bugs; rather they represent confusion over how new or upgraded features work. The confusion typically stems from Apple neglecting to document the changes (another common aspect of OS X updates). Incompatibilities between Mavericks and some third-party software represent yet another source of problems. After combing through the pile, I've put together a round-up of what's been making the rounds:

Text Expander. If you use Text Expander and find that it no longer works after upgrading to Mavericks, there's an easy, although not obvious, fix. Go to System Preferences > Security & Privacy > Privacy > Accessibility. From here, in the list of apps that you can allow to "control your computer," enable the Text Expander items. You'll find more details in a Smile blog posting.

SuperDuper! The folks at Shirt Pocket report that SuperDuper 2.7.1 "backs up Mavericks just fine." However, you may get a "a scary security warning" regarding something called Copy Job. This should be fixed in the next version of SuperDuper!. In the meantime, you can work around the problem by deleting and recreating all your schedules. If this seems like too much hassle, try doing nothing. I had this exact symptom. However, after dismissing the error a couple of times, I never saw it again.

External Drive data loss. As noted on MacFixIt, software included with some third-party external drives may not be compatible with Mavericks. The result can be that Mavericks reports the drive is empty. If this happens to you, check to see if the drive manufacturer has released a Mavericks' compatible update. If so, install it. Although the install should not result in any data loss, make sure everything is backed up first, just to be safe. Otherwise, you'll likely have to erase your drive (use Disk Utility here) and restore your software from a backup.

Maps syncing to iOS not working. Over at Cult of Mac, Rob LeFebvre reported being unable to transfer directions obtained from Maverick's new Maps app to Maps on his iPhone. The fix was a simple one, and a common recommendation for almost any mysterious iCloud-related failure: Sign out of iCloud on your Mac via the iCloud System Preferences pane. Then sign back in.


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