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Apple surrenders top tablet satisfaction spot to Amazon

Gregg Keizer | Oct. 31, 2014
Amazon surges from fourth to first, thanks to Fire HDX, lower prices and Mayday button, says J.D. Power.

Apple did not refresh its iPad line until this month, when it unveiled the iPad Air 2 and iPad Mini 3 to mixed reviews. Apple also dropped prices of its 2013 devices -- the iPad Air and first-generation Retina-equipped Mini -- by $100, and pushed the price of 2012's original iPad Mini down to $249, an all-time low for the company's tablets.


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