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18 companies demonstrate cutting edge customer care: Computerworld Malaysia Customer Care Awards 2015

Computerworld Malaysia Editorial Staff | June 11, 2015
Malaysian enterprise IT heads have singled out 18 of the top rated ICT providers as winners in the 9th edition of the annual Computerworld Malaysia Customer Care Awards.

"Earlier this year, IDC's Top 10 Predictions for Malaysia painted a challenging picture as Malaysia, which included dealing with the impact of depressed oil prices, the introduction of GST [Goods & Services Tax] as well as finding a role in the Asean community framework: all this points to a need for organisations to speed up their digital transformation with top quality support from their ICT service providers such as that demonstrated by the Computerworld Malaysia Customer Care award winners this year," said Computerworld Malaysia Editor, AvantiKumar.

"Having witnessed the Computerworld Malaysia Customer Care award cycles from the beginning in 2007, the importance given by enterprise IT leaders to the quality of ongoing customer care is definitely increasing," he added.

The Honour Roll

CLOUD
Cloud Services
Amazon Web Services

COMMUNICATIONS
Telecommunication Services
Maxis

VoIP/IP Telephony Systems
Telekom Malaysia

HARDWARE
Desktop & Notebook PCs
Lenovo Technology

Physical Infrastructure-Intelligent Power Management
Emerson Network Power

Physical Infrastructure-Networks
Hewlett-Packard Malaysia

Server Hardware
Dell Malaysia

Storage Hardware
IBM Malaysia
 
SECURITY SYSTEMS
Anti-virus/Anti-spam Solutions
Trend Micro Malaysia

Firewall/VPN Solutions
Fortinet

Intrusion Detection/Intrusion Prevention Systems
F5 Networks

SOFTWARE
Business Intelligence & Analytics Software
SAP Malaysia

Collaboration & Workflow Productivity Software
Microsoft Malaysia

Database Management Software
IBM Malaysia

Desktop & Server Management Software
Citrix

Enterprise Content Management Software
OpenText

Storage Management Software
Hitachi Data Systems

SPECIALISED IT SERVICES
Systems Integration
CTC Global Sdn Bhd

VIRTUALISATION SOLUTIONS
Virtualisation
VMware

Executive Networks Media is the publisher of the region's leading media brands dedicated to covering and supporting the information and communications technology, ICT, industry (CIO Asia, MIS Asia, Computerworld Singapore, Computerworld Malaysia, Computerworld Philippines and BankITasia), the producer of events devoted to the communities they represent, and the owner of a research consultancy (Executive Networks Research) dedicated to studying technology industry developments as well as technology deployment trends across Asia.

 

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