Mike Skrzypek, SCADA system and security manager at Pinellas County Utilities, says fault tolerant servers meet the county-owned utility's objectives. "The technology is by far the most forgiving you have out there. The system is automatically backed up-[if] something goes down, you won't lose any information," he says.
The servers and related services offer levels of protection. Each server records and stores information on two sets of drives, for example. Skrzypek says the county operation has a service contract with Stratus that provides 24/7 server monitoring.
NEC, meanwhile, offers a similar message of availability coupled with simplicity of operations. Steve Gilman, Express5800 product manager at NEC, says the company's previous fault tolerant servers, with up to 96 GB of memory, were geared toward single applications. But the company's Express5800 fault tolerant servers have a memory footprint of up to 256 G, which Gilman said positions the server for use with virtualization.
"We can broaden that market a little bit, depending on the size of the customer," Gilman says.
At Latisys, Teeft hasn't encountered requests for fault tolerant boxes. He says HP's Converged Infrastructure lets customers scale across multiple blades for redundancy, and the customers he has spoken with are comfortable with the converged infrastructure for availability, performance and scale.
"We haven't had any customers specifically ask for a Tandem-esque kind of compute capacity today," Teeft says, referring to the fault tolerant server line that Compaq acquired back in 1997.
For SMBs, Price of Shared Storage May Be Right
Software and servers often spring to mind in availability discussions. However, Andrew Judge, president of Grove Networks, a Miami company that offers virtualization consulting among other services, notes that shared storage shouldn't be overlooked.
Judge cites storage as the toughest resource to deal with when it comes to availability in virtualized environments. A small or medium sized business (SMB) administrator's lack of knowledge and experience is one factor, he says, noting that virtualization often marks the first time an SMB has been required to have a storage-area network (SAN).
Cost also ranks as a critical consideration. Synchronous replication between two SANs lets organizations cluster storage to achieve high availability. But that benefit comes at the cost of redundant storage-and, Judge says, "That gets very expensive."
Judge's observation sums up the essence of availability and the trade-offs customers face: The price tag typically increases with the degree of uptime assurance. "Getting from four nines to five nines is exponentially more money," he says. "Just match your budget to how many 9s you want and be realistic about it."
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