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How to fix and avoid printer paper jams

Melissa Reifrio, PCWorld | May 31, 2011
Here are the basic steps for clearing a jammed paper path and some tips for avoiding the problem in the future.

To avoid a jam next time, do the following.

  • Use only one kind of paper at a time in your input tray.
  • Whether you have a single input tray in your printer's driver or many input trays, tell the printer what kind of paper you have in the tray: Most printer controls include a section or drop-down list where you can pick a paper by name, type, thickness, or other quality.
  • If you aren't sure whether your printer takes a certain kind of paper, check its documentation.
  • When you reload your input tray, pay attention to the tray's needs, such as how the paper should be loaded and whether the length or width guides need adjusting.

With some patience and attention, you can overcome the frustration of printer paper jams—and avoid having this particular nightmare recur in the future.

 

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