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Brother MFC-J870DW boasts NFC and many more features, but performance is just average

Melissa Riofrio | Aug. 21, 2013
The Brother MFC-J870DW is affordably priced, and it comes with a long list of features. Its performance is just average, however, so it’s a buy for quantity rather than quality.

It's hard to stand out as a $150 printer. Many, many models crowd this affordable price range. Brother pulls off quite a feat, therefore, with the $150 MFC-J870DW. It beats out every other competitor by being the first to offer near-field communication (NFC) as a standard feature. It also crams this product with nearly everything else you could possibly want in a consumer printer. Even better, the printer has reasonably priced inks and a two-year warranty.

Checking features off a list is just half the race, though. Performance counts, too. And there, the MFC-J870DW is just an also-ran.

NFC eases printing from tablets and smartphones
NFC is a common feature in smartphones and tablets. You've likely seen commercials where people touch devices together to exchange a photo, or you've heard of handling payments by touching your phone to something. Frankly there's not much more to NFC at this point, but Brother's got the right idea in using it to ease printing from mobile devices. You don't even need to touch your device to the printer—you can be several feet away (see video). You do, however, need to download Brother's free iPrint & Scan app (available for iOS, Android, and Windows Phone), and the printer and the device must be on the same wireless network. Other mobile-printing options include Apple AirPrint for iOS devices, Google Cloud Print, and Cortado's workplace solution for iOS, Android, and BlackBerry devices.

In addition to NFC, this printer also boasts CD/DVD printing from a front-loading tray, ethernet and Wi-Fi (802.11b/g/n, not 802.11ac) connectivity, and a 20-sheet photo tray as well as a 100-sheet letter/legal input tray. The control panel has a 2.7-inch diagonal touchscreen, plus a touch-sensitive control panel whose buttons light only when they're needed.

The major limitation to the design is in the handling of two-sided documents. You can print in duplex, and you can turn a one-sided document into a two-sided copy. You cannot, however, scan duplex documents; the automatic feeder just can't do it. If you have a two-sided document to copy or scan, you must scan each side manually on the letter/A4-size platen. This is an incredibly tedious task. Given all the other features in the MFC-J870DW I might seem petty to complain, but I think this limitation is going to effect everyday use more than the presence of CD/DVD printing or NFC.

Everyday performance matters, too, and in this respect, the MFC-J870DW is acceptable. On the PC platform, it printed pages with mostly plain text and a few monochrome graphics at a speed of 7.9 pages per minute (ppm). Our color-photo sample, a snapshot-sized photo on letter-size paper, took just 20 seconds (3 ppm) to print at default settings onto plain paper.

 

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